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Good Jobs Score 2016

Welcome to the Good Jobs Score 2016! This year the Score has a new look, as the project is now jointly-hosted between Zeynep Ton and the Martin Prosperity Institute. Professor Ton is a fellow of the Institute, working closely with MPI to reform democratic capitalism in the United States.

Like the 2015 Score, the Good Jobs Score continues to be an informative index of how companies design and manage their operations in a way that creates value for their customers and investors while offering good jobs to their employees. The Good Jobs Strategy is a sustainable business and operations strategy in which everyone — customers, employees, and investors — wins.

The Good Jobs Score was created with several goals in mind: from helping investors identify sustainable companies in a particular industry to customers looking to vote with their wallets at companies that provide great value while taking care of their employees. We also created the score to motivate companies to develop and report standardized measures of employee satisfaction, customer satisfaction and productivity. As explained in the methodology* section, the data used to develop the score are limited and have some drawbacks.

The Good Jobs Score was developed by Zeynep Ton and her students, and remains a prototype for the kinds of reporting that are possible. Please help us improve it by providing feedback!

2016 Rank
Ticker
Logo
Retail Names
Overall Score
Customer Score
Employee Score
Productivity Score
1
COST
Costco logo
Costco
9.1
9.1
10.0
8.2
2
PUSH
push-logo
Publix
6.8
9.8
9.1
3.6
3
WFM
wfm-logo
Whole Foods
6.5
6.4
6.9
6.3
4
KR
kr-logo-e1431998020500
Kroger
5.5
7.3
4.8
4.6
5
DEG
deg-logo
Delhaize
5.0
6.3
5.4
3.6
6
SFM
sfm-logo
Sprouts Farmers Market
4.7
9.2
2.4
4.7
7
SVU
Supervalu-logo
SUPERVALU
4.2
4.0
3.9
4.9
8
TGT
tgt-logo-e1431998000475
Target
4.1
6.2
6.1
1.8
9
TFM
tfm-logo-e1431998014338
The Fresh Market
3.6
7.8
1.5
4.1
10
IMKTA
imkta-logo
Ingles Market
3.0
7.2
2.2
1.7
11
WMT
wmt-logo
Walmart
2.4
1.0
4.6
2.9
12
WMK
wmk-logo
Weis Markets
2.2
3.7
2.2
1.3

Costco (NASDAQ:COST)

Costco is a publicly traded membership-only warehouse club. The chain’s 2015 US revenue totaled $84.4 billion, earned from 488 warehouses and 205,000 employees. Each Costco warehouse carries an average of 3,700 SKUs, with items ranging from produce to televisions. Costco’s stated mission or value proposition is to keep operating costs down and pass the savings on to their members.

Costco’s Good Jobs Score Overview

Overall Score: 9.1
Overall Rank: #1

Customer/Employee Scores

Scattergraph of Costco, Customer Score versus Employee Score.

Productivity/Customer Scores

Costco_Customer-v-Productivity-Score

Productivity/Employee Scores

Scattergraph of Costco, Employee Score versus Productivity Score.

Costco’s Customer Score

Customer Score: 9.1
Customer Rank: #3
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendCostco_ACSI-Score

Costco’s Employee Score

Employee Score: 10.0
Employee Rank: #1
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Costco Glassdoor Rating TrendCostco_Glassdoor-Rating

Costco’s Productivity Score

Productivity Score: 8.2
Productivity Rank: #1

Sales/SQFT

Line graph from 2011 to 2015, Sales per Square Foot.

Sales/Employee

Line graph from 2011 to 2015, Sales per Employee.

Inventory Turnover

Line graph from 2011 to 2015, Inventory Turnover

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Publix (OTCMKTS:PUSH)

Publix is a grocery store chain. While listed on the OTC market, Publix shares are only held by current or past employees or their families. Despite its shares not available to the public, the company provides public reporting. 2015 revenue was more than $32 billion and it employed 180,000 people across 1,114 supermarkets. Publix does not report their average number of SKUs, but they carry an assortment of grocery items including fresh produce, flowers and gifts, health and beauty products, and housewares. Their stated mission is to focus on customer service, product quality, shopping environment, competitive pricing, and convenient locations.

Publix’s Good Jobs Score Overview

Overall Score: 6.8
Overall Rank: #2

Customer/Employee Scores

Scattergraph of Publix, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Publix, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Publix, Productivity Score versus Employee Score.

Publix’s Customer Score

Customer Score: 9.8
Customer Rank: #1
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Publix's ACSI score compared to peer group average, 2011 to 2015

Publix’s Employee Score

Employee Score: 9.1
Employee Rank: #2
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Publix Glassdoor Rating TrendLine graph showing Publix's glassdoor overall ranking compared to peer group average, 2011 to 2015

Publix’s Productivity Score

Productivity Score: 3.6
Productivity Rank: #7

Sales/SQFT

Line graph showing Publix's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Publix's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Publix's inventory turnover compared to peer group average, 2011 to 2015

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Whole Foods (NASDAQ:WFM)

Whole Foods is a publicly traded grocery store chain, with 2015 revenues of $15.3 billion across 431 stores and 90,900. Each Whole Foods carries an average of 32,000 SKUs, with an assortment of grocery items including fresh produce, flowers and gifts, pharmacy items, and health and beauty products. Their stated mission is a series of core values: (1) to sell the highest quality natural and organic products available; to satisfy, delight and nourish customers; (2) to support Team Member happiness and excellence; (3) to create wealth through profits and growth; to serve and support local and global communities; (4) to practice and advance environmental stewardship; (5) to create ongoing win-win partnerships with suppliers; and (6) to promote the health of stakeholders through healthy eating education.

Whole Foods’ Good Jobs Score Overview

Overall Score: 6.5
Overall Rank: #3

Customer/Employee Scores

Scattergraph of Whole Foods, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Whole Foods, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Whole Foods, Productivity Score versus Employee Score.

Whole Foods’ Customer Score

Customer Score: 6.4
Customer Rank: #7
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Whole Foods' ACSI score compared to peer group average, 2011 to 2015

Whole Foods’ Employee Score

Employee Score: 6.9
Employee Rank: #3
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Whole Foods Glassdoor Rating TrendLine graph showing Whole Foods' glassdoor overall ranking compared to peer group average, 2011 to 2015

Whole Foods’ Productivity Score

Productivity Score: 6.3
Productivity Rank: #2

Sales/SQFT

Line graph showing Whole Foods' sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Whole Foods' sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Whole Foods' inventory turnover compared to peer group average, 2011 to 2015

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Kroger (NYSE:KR)

Kroger is a massive grocery store chain. It closed its acquisition of Roundy’s in December 2015, extending its reach into new markets, particularly in the US Midwest. Kroger operates more than 2,700 stores in four categories: more than 2000 of these are combo stores, carrying a combination of food and drug items, followed by smaller numbers of marketplace stores, carrying full-service grocery, pharmacy and expanded general merchandise including outdoor living products, electronics, home goods and toys; multi-department stores, carrying more than 225,000 food, apparel, and general merchandise products; and price-impact warehouse stores, carrying distinctive ethnic products, catering to the demographics of the neighborhoods that they serve at low prices in a warehouse format. These stores are operated across two-dozen banners.

2015 revenue was just under $110 billion, earned by 431,000 employees. Kroger does not report their average number of SKUs, but they carry a wide assortment of items including groceries, fresh produce, flowers and gifts, pharmacy items, and financial services (e.g., check cashing, bill payment, no contract wireless cell phone plans). Their stated mission is to improve customers’ shopping experiences through improved service, product quality and selection and price.

Kroger’s Good Jobs Score Overview

Overall Score: 5.5
Overall Rank: #4

Customer/Employee Scores

Scattergraph of Kroger, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Kroger, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Kroger, Productivity Score versus Employee Score.

Kroger’s Customer Score

Customer Score: 7.3
Customer Rank: #5
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Kroger's ACSI score compared to peer group average, 2011 to 2015

Kroger’s Employee Score

Employee Score: 4.8
Employee Rank: #6
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Kroger’s Glassdoor Rating TrendLine graph showing Kroger's glassdoor overall ranking compared to peer group average, 2011 to 2015

Kroger’s Productivity Score

Productivity Score: 4.6
Productivity Rank: #5

Sales/SQFT

Line graph showing Kroger's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Kroger's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Kroger's inventory turnover compared to peer group average, 2011 to 2015

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Delhaize (NYSE:DEG)

The Delhaize Group operates companies in seven countries on three continents: North America, Europe and Asia, but this analysis focuses exclusively on their U.S. operations. In the U.S., Delhaize is publicly traded with 1,288 stores under two banners: Food Lion and Hannaford. In June 2015, Delhaize announced intentions to merge with Ahold, which will more than double revenues in the United States. Current US operations employ almost 99,000 people and account for 66% of the company’s revenue, which totaled almost $18 billion in 2015. Each Delhaize operated market carries an average of 35,500 SKUs, with an assortment of grocery items including fresh produce, flowers and gifts, and health and beauty products. Their stated purpose is to operate their customers’ preferred local supermarkets and work together to support that ambition.

Delhaize’s Good Jobs Score Overview

Overall Score: 5.0
Overall Rank: #5

Customer/Employee Scores

Scattergraph of Delhaize, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Delhaize, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Delhaize, Productivity Score versus Employee Score.

Delhaize’s Customer Score

Customer Score: 6.3
Customer Rank: #8
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Delhaize's ACSI score compared to peer group average, 2011 to 2015

Delhaize’s Employee Score

Employee Score: 5.4
Employee Rank: #5
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Kroger’s Glassdoor Rating TrendLine graph showing Delhaize's glassdoor overall ranking, split into two lines one for hannaford and food lion, compared to peer group average, 2011 to 2015

Delhaize’s Productivity Score

Productivity Score: 3.6
Productivity Rank: #7

Sales/SQFT

Line graph showing Delhaize's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Delhaize's sales per square foot compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Delhaize's inventory turnover compared to peer group average, 2011 to 2015

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Sprouts Farmers Market (NASDAQ:SFM)

Sprouts Farmers Market is a publicly traded grocery store chain operating with 224 stores. The chain’s 2015 revenue totaled $3.6 billion and it employed approximately 20,000. Each Sprouts Farmers Market carries an average of 17,500 SKUs, with an assortment of grocery items including fresh produce, flowers and gifts, pharmacy items, and health and beauty products. Their mission states that the cornerstones of Sprouts’ business are fresh, natural and organic products at compelling prices (which they refer to as “Healthy Living for Less”), an attractive and differentiated shopping experience, and knowledgeable team members who they believe provide best-in-class customer service and product education. Sprouts capitalizes on two powerful, long-term consumer trends—a growing interest in health and wellness and a focus on value.

Sprouts Farmers Market’s Good Jobs Score Overview

Overall Score: 4.7
Overall Rank: #6

Customer/Employee Scores

Scattergraph of Sprouts Farmers Market, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Sprouts Farmers Market, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Sprouts Farmers Market, Productivity Score versus Employee Score.

Sprouts Farmers Market’s Customer Score

Customer Score: 9.2
Customer Rank: #2
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Sprouts Farmers Market's ACSI score compared to peer group average, 2011 to 2015

Sprouts Farmers Market’s Employee Score

Employee Score: 2.4
Employee Rank: #9
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Sprouts Farmers Market’s Glassdoor Rating TrendLine graph showing Sprouts Farmers Market's glassdoor overall rankingcompared to peer group average, 2011 to 2015

Sprouts Farmers Market’s Productivity Score

Productivity Score: 4.7
Productivity Rank: #4

Sales/SQFT

Line graph showing Sprouts Farmers Market's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Sprouts Farmers Market's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Sprouts Farmers Market's inventory turnover compared to peer group average, 2011 to 2015

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Supervalu (NYSE:SVU)

Supervalu is a publicly traded grocery store chain that operates in three segments: Independent Business wholesale business with 2,243 stores; Save-A-Lot, their hard discount grocery chain with 1,334 owned and licensed stores; and their Retail Food segment, which consists of 190 retail food stores under five regionally-based grocery banners of Cub Foods, Shoppers Food & Pharmacy, Shop ‘n Save, Farm Fresh and Hornbacher’s. In late 2016, Supervalu agreed to sell the Save-A-Lot business to Onex Corporation, a Canadian private equity firm.

Supervalu’s total revenue in 2015 was $17.8 billion, of which approximately 47% is attributable to the wholesale business. It reports revenue under three segments: Independent Business, Save-a-Lot, and Retail Food. Because the Independent Business segment relates to wholesale operations it is excluded in our analysis. Supervalu employed approximately 38,000. Supervalu does not report their average number of SKUs, but they carry an assortment of grocery items including fresh produce, flowers and gifts, pharmacy items, and health and beauty products. Their mission states that Supervalu will always serve their customers better than anyone else could serve them. It will provide customers with value through products and services, committing itself to providing the quality, variety and convenience they expect.

Supervalu’s Good Jobs Score Overview

Overall Score: 4.2
Overall Rank: #7

Customer/Employee Scores

Scattergraph of Supervalu, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Supervalu, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Supervalu, Productivity Score versus Employee Score.

Supervalu’s Customer Score

Customer Score: 4.0
Customer Rank: #10
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Supervalu's ACSI score compared to peer group average, 2011 to 2015

Supervalu’s Employee Score

Employee Score: 3.9
Employee Rank: #8
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Supervalu’s Glassdoor Rating TrendLine graph showing Supervalu's glassdoor overall ranking compared to peer group average, 2011 to 2015

Supervalu’s Productivity Score

Productivity Score: 4.9
Productivity Rank: #3

Sales/SQFT

Line graph showing Supervalu's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Supervalu's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Supervalu's inventory turnover compared to peer group average, 2011 to 2015

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Target (NYSE:TGT)

Target is a publicly traded retail chain operating with 1,792 stores. Target operations include general merchandise stores offering an edited food assortment of perishables, dry grocery, dairy and frozen items; SuperTarget stores offering a full line of food items comparable to traditional supermarkets; and a small number of urban format stores, CityTarget and TargetExpress, offering edited general merchandise and food assortments. These formats are in addition to their traditional expanded food assortment stores.

Target’s 2015 revenue was $73.8 billion and it employed approximately 341,000. Each Target carries an average of 70,000 SKUs, with items ranging from canned non-perishable groceries to televisions. Target’s stated mission is to make Target their customers’ preferred shopping destination in all channels by delivering outstanding value, continuous innovation and exceptional guest experiences by consistently fulfilling their “Expect More. Pay Less.” brand promise.

Target’s Good Jobs Score Overview

Overall Score: 4.1
Overall Rank: #8

Customer/Employee Scores

Scattergraph of Target, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Target, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Target, Productivity Score versus Employee Score.

Target’s Customer Score

Customer Score: 6.2
Customer Rank: #9
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Target's ACSI score compared to peer group average, 2011 to 2015

Target’s Employee Score

Employee Score: 6.1
Employee Rank: #4
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Target’s Glassdoor Rating TrendLine graph showing Target's glassdoor overall ranking compared to peer group average, 2011 to 2015

Target’s Productivity Score

Productivity Score: 1.8
Productivity Rank: #10

Sales/SQFT

Line graph showing Target's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Target's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Target's inventory turnover compared to peer group average, 2011 to 2015

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The Fresh Market (NASDAQ:TFM)

The Fresh Market is a publicly traded grocery store chain with 187 stores. 2015 revenue was $1.8 billion and it employed approximately 12,600 people. Each Fresh Market carries an average of 9,500 SKUs, with an assortment of grocery items including fresh produce, flowers and gifts, prepared foods, and bulk snacks. Their stated mission or value proposition is to provide outstanding food quality, store environment and customer service, and to focus on higher-margin food categories.

The Fresh Market’s Good Jobs Score Overview

Overall Score: 3.6
Overall Rank: #9

Customer/Employee Scores

Scattergraph of The Fresh Market, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of The Fresh Market, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of The Fresh Market, Productivity Score versus Employee Score.

The Fresh Market’s Customer Score

Customer Score: 7.8
Customer Rank: #4
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing The Fresh Market's ACSI score compared to peer group average, 2011 to 2015

The Fresh Market’s Employee Score

Employee Score: 1.5
Employee Rank: #12
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

The Fresh Market’s Glassdoor Rating TrendLine graph showing The Fresh Market's glassdoor overall ranking compared to peer group average, 2011 to 2015

The Fresh Market’s Productivity Score

Productivity Score: 4.1
Productivity Rank: #6

Sales/SQFT

Line graph showing The Fresh Market's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing The Fresh Market's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing The Fresh Market's inventory turnover compared to peer group average, 2011 to 2015

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Ingles Market (NASDAQ:IMKTA)

Ingles Market is a publicly traded grocery store chain operating with 201 stores located principally in the south-east United States. The chain’s 2015 revenue dropped from 2014 to $3.77 billion while it grew its headcount to 25,000 employees. Ingles Market does not report their average number of SKUs, but they carry an assortment of grocery items including fresh produce, flowers and gifts, pharmacy items, health and beauty products and general merchandise. The Ingles Market mission is to provide customers with outstanding selection and value, the highest quality products and superior customer service. Inspired by the “small town values” upon which the company began, they remain dedicated to their customers, associates, and communities.

Ingles Market’s Good Jobs Score Overview

Overall Score: 3.0
Overall Rank: #10

Customer/Employee Scores

Scattergraph of Ingles Market, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Ingles Market, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Ingles Market, Productivity Score versus Employee Score.

Ingles Market’s Customer Score

Customer Score: 7.2
Customer Rank: #6
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Ingles Market's ACSI score compared to peer group average, 2011 to 2015

Ingles Market’s Employee Score

Employee Score: 2.2
Employee Rank: #10
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Ingles Market’s Glassdoor Rating TrendLine graph showing Ingles Market's glassdoor overall ranking compared to peer group average, 2011 to 2015

Ingles Market’s Productivity Score

Productivity Score: 1.7
Productivity Rank: #11

Sales/SQFT

Line graph showing Ingles Market's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Ingles Market's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Ingles Market's inventory turnover compared to peer group average, 2011 to 2015

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Walmart (NYSE:WMT)

Walmart is a publicly traded retail store chain operating under two banners: Walmart U.S. (4,574 stores) and Sam’s Club (655 stores). Walmart’s U.S. revenue in 2015 was $298 billion, and Sam’s Club revenue was $56.8 billion. They employed approximately 1,500,000. Each Walmart operated store carries an average of 140,000 SKUs, with items ranging from canned non-perishable groceries to televisions. Sam’s Club has a more limited selection of products. Walmart’s mission is to save people money so they can live better.

Walmart’s Good Jobs Score Overview

Overall Score: 2.4
Overall Rank: #11

Customer/Employee Scores

Scattergraph of Walmart, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Walmart, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Walmart, Productivity Score versus Employee Score.

Walmart’s Customer Score

Customer Score: 1.0
Customer Rank: #12
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Walmart's ACSI score compared to peer group average, 2011 to 2015

Walmart’s Employee Score

Employee Score: 4.6
Employee Rank: #7
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Walmart’s Glassdoor Rating TrendLine graph showing Walmart's glassdoor overall ranking compared to peer group average, 2011 to 2015

Walmart’s Productivity Score

Productivity Score: 2.9
Productivity Rank: #9

Sales/SQFT

Line graph showing Walmart's sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Walmart's sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Walmart's inventory turnover compared to peer group average, 2011 to 2015

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Weis Markets (NYSE:WMK)

Weis Markets is a publicly traded grocery store chain operating along the eastern seaboard of the United States. 2015 revenue was $2.9 billion across 163 stores and 19,000 employees. Weis Markets does not report their average number of SKUs, but they carry an assortment of grocery items including fresh produce, flowers and gifts, pharmacy items, and health and beauty products. Their mission states that they deliver an exceptional shopping experience by offering the best service, value, quality, and freshest products while being good stewards of the environment and giving back to the communities they serve.

Weis Markets’ Good Jobs Score Overview

Overall Score: 2.2
Overall Rank: #12

Customer/Employee Scores

Scattergraph of Weis Market, Customer Score versus Employee Score.

Productivity/Customer Scores

Scattergraph of Weis Market, Productivity Score versus Customer Score.

Productivity/Employee Scores

Scattergraph of Weis Market, Productivity Score versus Employee Score.

Weis Markets’ Customer Score

Customer Score: 3.7
Customer Rank: #11
For 2016, the Good Jobs Customer component is composed of ASCI and Yelp scores. The 2015 score include Consumer Reports data, unavailable this year due it the biennial schedule of the report. Some companies only have two years of ACSI trend data – these companies are not tracked by the index; their scores are generated by predicting what their scores would have been using their relationship to Yelp data.

ACSI TrendLine graph showing Weis Markets' ACSI score compared to peer group average, 2011 to 2015

Weis Markets’ Employee Score

Employee Score: 2.2
Employee Rank: #10
The Good Jobs Employee component is a composite of Glassdoor and Indeed scores (see Methodology for more details). Glassdoor provides a 2-year trailing score trend, republished here with the peer group average for comparison.

Weis Markets’ Glassdoor Rating TrendLine graph showing Weis Markets' glassdoor overall ranking compared to peer group average, 2011 to 2015

Weis Markets’ Productivity Score

Productivity Score: 1.3
Productivity Rank: #12

Sales/SQFT

Line graph showing Weis Markets' sales per square foot compared to peer group average, 2011 to 2015

Sales/Employee

Line graph showing Weis Markets' sales per employee compared to peer group average, 2011 to 2015

Inventory Turnover

Line graph showing Weis Markets' inventory turnover compared to peer group average, 2011 to 2015

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Note: Unlike the 2015 Score, there was no Consumer Reports ratings. Consumer Reports ratings will return next year.

The information disclosed on this website (1) does not represent the views or opinions of the Massachusetts Institute of Technology or the University of Toronto, which takes no institutional position on the goods, services, or business or employment practices of the organizations named herein; and (2) is not, and should not be treated as, investment advice or recommendation. Brand names, logos, and trademarks used within this website are the property of their respective owners.